| Reply to: |
| Date: |
Thursday, October 30, 2003 |
| Job Type Preferences |
Sales/ Biz Dev |
| Job Title |
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| Salary Range |
|
| Position |
fulltime |
| Areas Prefer to work |
City of San Francisco |
| Specific Location |
San Francisco
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Resume |
Bryan Goski
San Francisco, Ca.
bgoski 94122
PROFESSIONAL EXPERIENCE
Accounts Manager, Technical Support, Customer Service
XXXXXXXXXXX 2000- Present
-Troubleshoot technical support issues: Inability to access accounts and website, billing, subscriptions, and general posting problems.
-Generate bug reports and communicate with programmers to resolve individual and system-wide problems.
-Compile user suggestions and relay information to operation and tech departments.
-Assisted in the development of innovative projects including site design/usability, text, and community moderation.
-Contact point for bulk and individual job sales increasing over a three-year period to companies such as Yahoo! and Google.
-Responsible for handling customer accounts, billing/invoicing, and client posting management.
Marketing and Editorial Assistant
Egreetings.com 2000
-Assistant newsletter coordinator and marketing/sales support for Egreetings.com.
-Developed and edited content for Egreetings monthly newsletters.
-Epicenter for the QA, Creative, Marketing, and Sales departments in developing newsletter content and design.
-Development of targeted email sales and marketing campaigns to increase site revenue and sponsors.
-Collaborated with advertising agencies, related vendors, and in-house creative teams in the conceptualization and
design of Egreetings marketing materials.
-Responsible for coordinating efforts between Egreetings and bulk email systems for the distribution of newsletters to opt-in users.
Teaching Assistant/Substitute
San Francisco Unified School District 1998-1999
-Taught grades K-12 subjects including English, Library and Computer Skills, Foreign Language and Social Studies.
-Developed and implemented lesson plans for the classes, graded tests/exams, and handed out home-work assignments.
Volunteer Experience
Volunteer Coordinator/District Park Planning Assistant
The Neighborhood Parks Council Fall 2002
Volunteer coordinator under the district parks planning manager. Under this umbrella, I organized park and community revitalization efforts by sponsoring neighborhood meetings, working with the San Francisco Department of Parks and Recreation and community members. I also coordinated special projects with schools and youth teaching them about how individuals can have a positive impact on their communities. These projects ranged from “park clean up days” to urban gardens.
COMPUTER SKILLS
HTML, Dreamweaver, Photoshop, Windows, Microsoft Word, Excel, and Powerpoint.
EDUCATION
The University of Massachusetts, Amherst
Undergraduate Degree -Anthropology and Indigenous Studies, February 1997
International Honors Study Abroad Program
Proficiency in the Spanish language, martial arts, surfing, theater, and music
**References available upon request**
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