| Reply to: |
| Date: |
Tuesday, December 04, 2001 |
| Job Type Preferences |
Marketing |
| Job Title |
Manager
|
| Salary Range |
Unspecified |
| Position |
fulltime, contract, temp |
| Areas Prefer to work |
Sacramento Area |
| Specific Location |
Sacramento
|
Resume |
ANGELA CONLEY
1521 Oregon Drive
Sacramento, CA 95822
Home: or Cellular:
angiconley
OBJECTIVE:
To enjoy a responsible position where I have an opportunity to display my superior organizational, leadership, public relations, and project management abilities.
WORK EXPERIENCE:
EMPLOYMENT
*Account Manager; Planners Services Group, Inc., Houston, Texas )
--As an account manager for a planning company specializing in performance improvement and problem resolution for corporations, I led a team in the implementation of training, incentive and business meetings and events. My main responsibilities were the following: Relationship management; Client retention; Contract analyses; Schedule on-site staffing; On-site staff management; Mentor and lead team members; Develop program budgets; Budget adherence; Sponsor relations; Reservation web system management; Client billing; and Management of non-travel merchandise programs.
*Senior Analyst; Continental Airlines, Inc., Houston, Texas )
--As the senior analyst for Presidents Club Marketing, it was my main responsibility to ensure consistency within the Presidents Club network of 28 clubrooms. My responsibilities were the following: Selection and training of staff members; Policies and procedures; New program implementation; Membership development; Products and services; Website content; Communication collateral; Leadership and liaison for field representatives, lead agents, supervisors, service center and corporate headquarters; Customer service correspondence; Contract negotiations; Vendor relations; New clubroom coordination andng; Informational presentations; Systems programming; and Data reporting and analyses. I independently coordinated and hosted an annual training conference, a four day event with over 250 attendees. I developed an orientation program (PClub 101) for all new team members and a New Clubng Manual to guide lead agents withng new clubrooms. Under my guidance, a committee of 10 members created a Policies and Procedures Manual. I also spearheaded the initial development of an electronic visitation tracking system.
*Corporate Meeting & Travel Manager; Owen Healthcare, Inc., Houston, Texas )
--As the corporate meeting and travel manager, it was my responsibility to ensure that high-quality meetings were produced and that the bottom-line meeting and travel dollars were spent effectively. My various duties included: Positive relations with vendors in the hotel, car rental, travel and meeting service industries to ensure that Owen's best interests were served; Site selection, planning, on-site management and development of over 30 company, regional and department meetings/events; Develop fiscal year budgets;
Procurement of vendor sponsorships for educational programs; Manage the activity of one meeting coordinator and four travel agents; Analyses of reservation booking patterns and fiscal expenditures; Manage the American Express Travel relationship; and Nurture vendor relations for Owen Healthcare stakeholders. My main achievements included the
following: Procurement of vendor sponsorships of over $250,000 for regional meetings; Contract negotiations for meetings and group travel resulted in a cost savings of approximately $40,000; and spearheaded procurement of major rental car program contract.
*Account Manager; GIT, Inc., Houston, Texas ).
--A marketing and motivation company, GIT specializes in employee recognition programs with an emphasis on incentive travel programs for corporations. As an account manager in travel operations, my main responsibilities were coordinating all aspects of travel programs. I maintained constant contact with clients and vendors to ensure that client specifications were fulfilled. My main responsibilities included: Positive relationships among clients and vendors; Menu selections; Agenda fulfillment; Transportation; Registration organization; Supplemental billing; and On-site staffing management. I have coordinated a variety of successful programs that range from incentive trips to trade shows.
EDUCATION:
UNIVERSITY OF HOUSTON, Houston, Texas.
Degree: Bachelor of Arts in Journalism, 1994, Concentration: Public Relations
INTERNSHIPS
*National Youth Leadership Conference, Washington, DC, Houston, Texas (1995)--A leadership conference for 500 high school students; responsible for on-site coordination of meeting venues, meals, transportation and activities/special events.
*Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, Houston, Texas (1993)--Wrote press releases and features on college activities for distribution to popular and trade media; developed and implemented special events.
*Contributing Writer; THE 1960 SUN NEWSPAPER, Houston, Texas (1993)--Researched and interviewed subjects to create human interest features for publication.
ORGANIZATIONS
*Muscular Dystrophy Association (1999)--Executive Committee, Toast to Texas gala
*Meeting Professionals International )--Education Committee member
*Greater Houston Healthcare Congress )
*Texas Business Travelers Association )
*Public Relations Student Society of America )--Awarded 1991 Certificate of Recognition; 1992-93 PRSA Liaison Committee chairperson; Logistics Committee member for 1994 Southwest District Conference.
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