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Sr. Quality Engineer
Reply to:
hapc2002
Date: Friday, January 18, 2002

Job Type Preferences Manufacturing/Operations
Job Title Sr. Quality Engineer
Salary Range
Position fulltime
Areas Prefer to work City of San Francisco, Peninsula/South Bay Area, East Bay Area, North Bay Location, Dublin/Ireland, Telecommute
Specific Location Bay Area

Resume
HAP CHOHAN
34 Jean Ct
El Sobrante, CA 94806, United States
Home , Cell
hapc2002

SUMMARY
Six years experience in quality related engineering. Three years experience managing quality data analysis and reporting teams. Proven ability to find & utilize manufacturing data collection opportunities. Diverse experience includes hands on manufacturing. Creative mind, decisive and assertive persona ideal for discovering problems and implementing solutions quickly and effectively.

EXPERIENCE
Lucent Technology / Ascend Communications, Alameda, CA
Sr. Quality Engineer,
· Coordinated a team effort assigned by manufacturing, resulting in improved accuracy of field data collection systems and the reduction of dead on arrival failure rates.
· Led team effort to incorporate Solectron's European repair process findings directly into Lucent's existing RMA & FA databases providing seamless real-time root cause information to the product teams.
· Worked with finance & manufacturing divisions in quantifying the cost impact of poor quality to the bottom line.
· Performed a feasibility study of a customer outage data collection system paving the way for the current system in use.
· Assisted a core switching division wide effort resulting in a 75% reduction of ticket backlog over a 2-year span.
· Developed call tracking feedback reports allowing sustaining engineering to monitor weekly progress against call volume.

Quantum Corporation, Milpitas, CA
Disk Drive Quality Engineer,
· Developed a fault characterization scheme for FA improving root cause analysis cycle times by 25%.
· Reviewed & categorized field / integration returns from FA write-ups creating 1st company wide historical FA database.
· Analyzed and reported data trends for integration, configuration, & field failures back to Engineering on all Quantum 3.5” disc drives allowing product teams to detect and focus on areas of concern.
· Mapped data flow and methodology for worldwide configuration sites exposing inconsistencies between the sites.
· Designed and managed a series of product design feedback reports allowing sustaining & manufacturing to quantify the reliability trend of the product in the field.

Gregory Associates, San Jose, CA
Manufacturing Engineer,
· Documented modification of IBM hard drive test systems as well as modification of fabrication parts.
· Redlined part drawings and Bill of Materials to reflect changes being made.
· Created Bill of Materials being used to purchase all raw materials.
· Created official assembly procedure instructions being used overseas for manufacturing lab test systems.

Seagate Technology, Scottsvalley, CA
Reliability Engineer,
· Investigated mechanical reliability of new 3.5” and 2.5” disc drives at the component level.
· Evaluated root cause failure analysis data of field and lab test failures on 3.5” and 2.5” disc drives establishing component level reliability specs.
· Developed official templates and documents necessary for the release of component reliability specs and purchasing agreements for all component suppliers.
· Quantified intrinsic & early life failure rate for individual HDA components satisfying marketing’s drive level MTBF spec.
· Worked with SQE to determine minimum acceptable incoming quality level for all new 3.5” and 2.5” disc drive HDA components.
· Developed all procedures necessary for releasing new HDA reliability specs.
· Worked with reliability statisticians to develop HDA component MTBF database used by BELLCORE reliability prediction software in forecasting drive level reliability.
· Developed accurate and efficient failure tracking system for all new 3.5” and 2.5” drives in testing.
· Evaluated manufacturing processes for 3.5” & 2.5” disc drives for sources of variation to improve quality and yield.

EDUCATION
California State University of Fresno, Fresno, California
B.S., Industrial & Systems Engineering, 1995


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