| Reply to: |
| Date: |
Tuesday, January 22, 2002 |
| Job Type Preferences |
Management |
| Job Title |
Office Management
|
| Salary Range |
|
| Position |
fulltime |
| Areas Prefer to work |
City of San Francisco, East Bay Area |
| Specific Location |
San Francisco/ Oakland/Berkeley
|
Resume |
Nancy Friedberg
336 Alcatraz Avenue
Oakland, CA 94618
(510) 547-7826
friedbrg
____________________________________________________________________________________
PROFILE: Successful Business Administration and Management background. Knowledge includes:
*Business administration...hiring, training, and supervising employees; policy & procedure development, data research and report compilation, records management, purchasing and inventory control. Meeting, conference and event planing.
*Financial management...budgeting, forecasting, accounting, book keeping, and auditing. Successful analysis and reduction of corporate travel and entertainment costs.
*Sales...successfully developing and maintaining both individual and business/corporate accounts.
*Computer literate...utilizing PCs, MACs and on-line networks as management tools.
Attributes:
*Analytical...learn new skills rapidly and effectively. Creative, innovative.
*Initiative...decision making, problem solving, and troubleshooting skills.
*Customer/vendor/public relations skills...interpersonal communication.
Highly motivated and results-oriented individual, who works well in a high pressure creative environment. Effective individually or as a team member.
Special skills: *Windows NT 4.0, MS Office 97; OS 9, Sabre travel computer, Adobe Photoshop, MS Publisher, FilemakerPro, Eudora, Outlook various other software applications.
PROFESSIONAL EXPERIENCE:
10/00 - 10/01 THE HUMAN FACTOR (subsidiary of Praxis Product Design), Emeryville, CA
Office Manager/Sales Support
Developed and administered business office and payroll reporting activities. Administered voice over IP phone system. Developed employee manual. Arranged travel, meetings, office social events. Recruited subjects for usability testing and performed as liaison between subjects and principals during testing. Researched and qualified new business leads for marketing efforts.
1/99 - 10/00 INNOVATIVE INTERFACES, INC., Emeryville, CA
Travel Coordinator
As in-house Travel Department Manager, developed, wrote, and updated policy. Oversaw all corporate travel reservations, bookings, hotels, and ground transportation arrangements. Researched and negotiated incentive travel, update all travel policies, arrange trade shows and entertainment, audit credit card statements and expense reports. Coordinated multiple travelers concurrently.
Accomplishments:
*Initiated a new automated expense reporting system resulting in measurable cost savings of $500,000+ per annum to the company.
*Achieved over 30% reduction in average ticket prices for the company, representing savings of $560,000.
*Successfully negotiated new low hotel rates.
1999 THE JERRY BROWN FOR MAYOR CAMPAIGN, Oakland, CA
Administrative/Legal Assistant. Performed legal assistance and desktop publishing. Directed visitors, media, and volunteers. Monitored and screened incoming calls.
1998 LIFTECH CONSULTANTS, Oakland, CA
Assistant Systems Manager
Researched, ordered, and set up new computer systems & networks. Performed troubleshooting of both hardware and software. Archived jobs and records to CD-R. Monitored backup and disks storage
MARKET TRAVEL, Oakland, CA
Owner/Manager
Founded the business, recruited and trained employees, negotiated airline contracts, developed all operational policies, organized accounting systems, established and maintained customer service standards, and monitored compliance with industry regulations.
*From startup, developed business to over $6 million in annual sales revenue
*Created over $1 million in personal inside sales.
OCEAN VIEW TRAVEL, CA
Consultant
*Successfully revived a failing business from $35K to $3+ million annually.
LAWRENCE BERKELEY LABORATORY TRAVEL POLICY, Berkeley, CA
Travel Regulation Compliance Coordinator
Administered compliance with federal regulations. Coordinated closely with federal agencies in monitoring travel to “sensitive” countries.
EDUCATION: UNIVERSITY OF NEW MEXICO
B.A. English. Minor in Philosophy
Business & Travel Trades Training:
*Completed Sabre Airline Reservations Computer Training
*Professional seminars in Management, Public Relations, Conflict Resolution, Communications, Sales, Employment, and Business Computer Operations.
*Professional training in Microsoft applications
REFERENCES: Excellent professional and personal references are available upon request.
Nancy Friedberg
336 Alcatraz Avenue
Oakland, CA 94618
(510) 547-7826
friedbrg
|
|
