| Reply to: |
| Date: |
Tuesday, November 26, 2002 |
| Job Type Preferences |
Internet/New Media/Technology |
| Job Title |
Network Administrator
|
| Salary Range |
|
| Position |
fulltime, parttime, contract |
| Areas Prefer to work |
City of San Francisco, Chicago/Mid West, Telecommute |
| Specific Location |
Chicago
|
Resume |
Ramy Asha
P.O. Box 3055
Oak Park, IL 60303 r.asha
Highlights of Qualifications
Over 7 years of successful experience designing, managing, and supporting IT networks/systems
Proven ability to increase productivity and reduce costs by:
Evaluating and automating business operations utilizing the latest technologies and procedures
Analyzing, defining, and communicating complex issues and solutions at all levels
Communicating effectively with senior executives and users to develop IT plans and policies
Providing effective end user support and training
Expert in process improvement, project management, best practices, and strategic planning/budgeting
Demonstrated ability to prioritize and complete multiple projects under tight deadlines
Effective communicator, problem solver, and team player dedicated to achieving goals
The ability to do hardware and software troubleshooting
Ongoing analysis, performance, troubleshooting, building, configuring and enhancement recommendations in support of Structural Group’s current computing environment
The ability to do hardware and software upgrades. For example:
Build servers(HP, Compaq, Dell)
Build or repair desktops and laptops(HP, Compaq, Dell, IBM)
Very thorough documentation of all procedures, and also have the ability to enter a situation where there is no documentation, evaluate it, and create documentation, policies, procedures, and escalation
Disaster Recovery planning
Worked with DHCP, WINS, DNS, and static addressing
Network security, from OS standpoint
Skilled in technical training
Very fast learner, and I need minimal direction and supervision
Dealing with vendors like CDW, Insight, Dell, RMS, etc. Negotiating best prices for equipment and software purchases
Experience with Linux, StarOffice, and other Linux-based applications
Microsoft product vulnerability assessment and patching and securing.
EXPERIENCE
NETWORK ADMINISTRATOR, 2000 to Present
Anexsys/BankOne, Chicago, IL
Develop and manage networks/systems for over 300 users
Lead several large projects including evaluating, deploying, and testing new systems, servers, disaster recovery planning, and software
Maintain optimal network performance and the highest level of desktop security available including an email system with 99% uptime
Communicate effectively with departments/users in automating operations and troubleshooting technical issues
Work closely with senior executives and staff to develop strategic IT plans/budgets and new policies/procedures
Negotiate effectively with vendors in evaluating/purchasing hardware and software (PCs, servers, OS, etc.)
Serve as “acting” Manager and Lotus Notes Administrator when either is off-site
Perform comprehensive technology review of departmental needs
Manage Cisco 3548XL switches, MAC security, VLAN creation, and backup configurations
Assist PC Support team in troubleshooting software, hardware, and connectivity issues
Design and maintain network monitoring and server monitoring systems built on RedHat Linux systems (also built Knowledge-bases, helpdesk ticketing system, IP-address management system, internal chat system, to name a few.)
I was in charge of automating tasks using script
Assisted in process improvements.
Maintain and troubleshoot daily backups.
Use Norton Ghost to image and re-image desktops for users.
Selected Projects/Achievements:
Upgraded File Servers and related policies/procedures including implementation of Veritas Storage Replicator, NTP Quota Manager, Diskeeper, scheduled network defragmentation, and automated virus scanning/updates
Built a new accounting server and implemented Radius for Windows NT Server 4.0 and Windows 2000 DNS
Improved network performance by converting all printing functions from printing by path to printing using HPJetadmin, turning off all unnecessary protocols, and upgrading/maintaining firmware for all printers
Proposed and implemented a LAN security plan and disaster recovery plan for File Servers and workstations
Established lockdown procedures for LAN and network-monitoring systems using Linux
Developed reg files to implement multiple changes needed over a short period of time
Researched email/hard drive encryptions and assisted in RAS server security
Performed several disaster recovery efforts on laptops, desktops, and servers
Selected for semi-annual Disaster Recovery testing technical support
Implemented and tested FastCall and internal software (Electronic Federal Tax Payment System – EFTPS) to work alongside PBX system and automatically enter customer data into EFTPS application
Lead deployment of Metaframe XP 1.0 technologies to LAN and remote users and provided user training/support
Installed and configured Aelita EventAdmin and later upgraded to Aelita InTrust as a network auditor and EventViewer collector and report generator
Created local and roaming profiles and migrated company from batch scripts to Windows Scripting Host scripts
Developed training videos, knowledgebase, and bi-monthly user awareness newsletter to significantly improve user support and performance
Improved productivity and reduced technical issues by creating restrictive network user policies for customer service representatives
NETWORK ADMINISTRATOR, 1999 to 2000
Marketing Out of the Box, Niles, IL
Installed and maintained a variety of HP printers (HP500N, HP8000N, HP4000TN, HP4050TN, etc.)
Troubleshot and resolved MS Office and Mac issues such as connectivity, printing, and email
Configured workstations, Eudora Planner 4.0 for contacts (users & permissions), Eudora email, and Outlook
Performed documentation of entire network including IP Addresses (both internal and legal), serial numbers, Express service codes, and map of network using Visio
NETWORK ADMINISTRATOR & PC TECHNICIAN, 1997 to 1999
AmCon, Oak Park, IL
Developed, maintained, and upgraded LANs and services including establishing and monitoring connections
Gained approval and upgraded Windows 95 workgroup to an NT 4.0 Server based network
Installed Cisco routers in LAN and setup ISDN lines through routers
Designed and implemented network and web monitoring tools using Linux and Netsaint monitor
Installed and setup NT Server 4.0 PDC and 1BDC, implemented RAID-5 fault tolerance, and migrated system from older Novell network
Installed Windows NT Workstation 4.0 on 20 workstations using answer file
Created user/group accounts, roaming profiles, and user policies
Scheduled automated backups, set share and NTFS permissions, and monitored server performance
Designed, setup, developed, and maintained websites
Managed installation and synchronization of Primary Domain Controllers and Backup Domain Controllers
Installed and configured Windows 95 workstations in a Novell environment and resolved printing and configuration issues (print servers, downing the server, mounting volumes, CD-ROMs, etc.)
Configured a Gateway for e-mail through a Novell Server
Installed cable modem and configuring it with DHCP server for resolution of IP addresses
Built and upgraded PCs and laptops (Packard Bell, Hewlett Packard, Gateway, Compaq, and Dell)
IT SUPPORT TECHNICIAN, 1995 to 1997
JIO Technology, Amman, Jordan
Tested applications during various stages of development to ensure prompts work correctly, specific sections appear in proper sequence, and stability/functionality meet clients’ needs
Managed network and performed various hardware and software installations, testing, and troubleshooting
EDUCATION & TRAINING
BS, Computer Information Systems, pursuing
Certifications include: NCSA hardware certified MCSE and CCA (Citrix Certified Administrator)
TECHNICAL SKILLS
Operating Systems: DOS, Windows 3.11/95/98/98SE/2000/ME/XP, Windows NT Workstation 4.0, Windows NT Server 4.0, Linux RedHat 6.2, 7.0, 7.1, 7.2, and 8.0.Windows 2000 Server, and Windows 2000 Advanced Server
Applications: Windows Scripting Host, Citrix Metaframe XP, Windows 2000 DNS, VBscript, Wscript, Veritas Backup Exec (All Windows versions), Veritas Intelligent Disaster Recovery, NTP Quota Management system, Symantec products, Office 97 & 2000, Aelita EventAdmin, SQL Server 2000, Control-IT, PC Anywhere, Remote Administrator V2.1, Winfax PRO, Apache, SnagIT, RUMBA, EFTPS customer service application, Kixtart, Telephony Server software (Spanlink and Passageway) for customer service, OIG application, Camtasia, Dubit, and Netscreen-remote client.
Hardware: Cisco, HP, Compaq, Dell, IBM, and Macintosh servers, Ethernet and Token ring technologies, NAS and SAN devices, Lexmark, Canon, routers, PCs, and printers
Additional information: As a Network professional and a individual I have always practiced honesty, hard work, strong relationships with both management and employees. I've spent hundreds of extra hours on my own time developing extra resources and ideas to make doing work for my colleagues more efficient. I've always practiced thinking ¥outside the box¥ as well as using documented methods of doing certain things. I am now certified as a Citrix Administrator, and am pursuing a Cisco Certified Network Administrator certification and a MCSE for Windows 2000. As a professional I am capable of being both a leader and a follower. I require minimal supervision to complete tasks and do my work.
References available upon request
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