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Administrative Assistant
Reply to:
anon_313653.1
Date: Wednesday, January 09, 2002

Job Type Preferences Clerical/Administrative
Job Title Administrative Assistant
Salary Range
Position fulltime
Areas Prefer to work East Bay Area
Specific Location east bay, Ca

Resume
Alicia Loaiza Home Phone:
1558 Mann Dr. Cellular Phone :
Pinole, CA 94564
AJL2237


Objective:
I am a dependable worker willing to put in the time and effort for any job. I am a fast learner and always able
to pick up any skill once trained. I work well in all environments and enjoy a challenge. I have excellent
office capabilities and organizational skills.


Target Job:
Full time employee. Willing to work outside home area. Salary is negotiable, depending on required duties.
I would enjoy any pace company. I am willing to learn all aspects of a company to further my skills and
along with helping with the growth of business


Experience:
4/1996 - 7/1998 William C. Lyon M.D. Pinole, CA
Office Clerk
Greeted patients in a professional manner. Assists patients with paper work, and necessary forms.
Answered phones and relayed phone message in timely manner.Alpha/numeric filing. Scheduled and
and logged appointments. Hand delivered patient X-rays to near by hospital. Correctly prepared
client charts for doctors daily rounds. Kept office flow of patients smooth. Some transcribing of
doctors recorded notes. Copying of clients charts for either legal or medical reasons.

8/1998 - 01/1999 Activate Cellular Richmond, CA
Assistant Sales Manager
Ran customer credit checks. Completed all cellular plan contracts and assisted clients with
contracts. Programmed all cellular phones when purchased. Maintained store up keep. Auditing
of daily cash at beginning and end of work day. Storeng and closing procedures. Bank
deposits. Daily store inventory at beginning and end of work day. Weekly work schedule
for all employees.

02/1999 - 06/2001 Term Life Only Pt. Richmond, CA
Administrative Assistant
Accurately counted daily sales through in coming mail. Inputted daily sales into
daily report and monthly sales report. Retrieved information from computer for sales.
Inputted correct information into computer. Sent daily sales report of all employees
of the company. Logged all sales on agent sales bored. Check all life insurance forms
for correct state, company, and inserts. Made all client files with required forms.
Accurately inputted all client information in company data base. Prepared life insurance policies
for all clients. Inputted all underwriting data from policy in to computer. Overlooked clients
policy for accuracy and correctness. Sent back any incorrect policies to home office.
Contacted clients with problems when necessary. Printed daily mail correspondences to be
mailed out that day. Ran life insurance quotes from insurance A.M. Best program.
Assisted clients with incorrect policies or applications. Correctly prepared applications for
processing.
Distribution (Worked this position when needed.)
Ran life insurance quotes to be sent out to prospective clients. Prepared company
mailing package to be mailed to clients. Prepared life insurance application to be sent
to a client for signatures. Made sure all inserts and necessary reading material is in package.
Stocked applications in office for mailing. Check insurance companies web sites for any
application updates. Ordered office supplies. Inputted client information into computer.
Alpha/Numeric filing; excellent organizational skills.
Front Desk (Worked this position when needed.)
Answered phone system and relayed messages in a timely manner. Transferred all
incoming calls to correct employee. Demonstrated the ability to listen effectively to customers
and resolve their problems.


10/2001 - 01/2001 Bio-Rad Laboratories Richmond, CA
Administrative Assistant-Temporary Assignment

Printed daily import and export invoices. Organizing export sales slips with correct
shipments. Running Fed X shipment tags from a in office Fed X terminal.
Accurately placing all shipments tags on international shipments. Weighing shipments.
Inputted information into computer. Copying of all daily invoices. Answering phone
lines and transferring calls. Alpha/Numeric filing of invoices.

07/2001 to present I Song Orthodontics Albany, CA
Treatment Coordinator/Administrative Assistant
Answered telephone calls. Prepared daily patient schedule along with confirming all appointments.
Office bookkeeping and accounting. Data entry on patients accounts. Greeting patients and
discussing all financial matters. Payment plan arrangements and billing insurance companies.
Monthly insurance billing. Accounting for all insurance transactions. Setting up lunch meetings for
the Dr. and other professionals. Working alone and indecently more than half of my hours.
Cleaning front office. Some back office training in sterilization & x-ray imaging.
Typed correspondences to patients and insurance companies. Monthly billing to all patients
and insurance companies. Daily office journal of accounting and bank deposits.
Scheduled new patients with appointments and got all information necessary to start
treatment.


References:
Elise Etcheverria Term Life Only Case Manager
Phone Number:
Reference Type: Professional

Khursheed Khan William C. Lyon M.D. Surgery Cooridnator
Phone Number:
Reference Type: Professional

Gretchen Stevens Castro Valley Elementary Teacher
Phone Number:
:

Education:
June, 1996 Pinole Valley High School Pinole ,CA
General education required to earn High School Diploma.

Summer 1996 Diablo Valley College Concord, CA
General classes required to obtain AA degree. 15 units completed.

8/1997 - current Contra Costa College San Pablo, CA
General classes required to obtain AA degree, 36 units completed as of 2001.

Additional Information:
I have a strong work ethic and willing to learn new things. Very Dependable and a great problem solver
Fast learner and pride myself in being able to do my job correctly and always up to standard.
I am able to use most common office computer programs and am well equipped to be trained in
any new program necessary.













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