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Director of Product Management
Reply to:
anon_5445720
Date: Tuesday, October 22, 2002

Job Type Preferences Internet/New Media/Technology
Job Title Director of Product Management
Salary Range
Position fulltime
Areas Prefer to work City of San Francisco
Specific Location Boston Area

Resume
SEAN HEGARTY
32 Smith Ave
Newton, MA 02465
617 233 7364 (m)
(h)

shegarty

PROFILE
Experienced product manager with significant accomplishments in launching key initiatives, including highly complex internet and e-commerce services. Effective leader and motivator of multi-disciplinary, high performance teams particularly focused on new product development. Able to combine strategic leadership with solid implementation skills.

KEY ACCOMPLISHMENTS
* Managing the launch for an enterprise software product (Current)
Launch planned for Q4 this year

* Launched and managed a financing ASP platform (Ampent 2001)
Processed over $2M in equipment leases

* Launched and managed an eCommerce/eTail ASP service (iVendor 2000)
Customers included Fox, ABC, Star Wars, CBS and The Oscars

* Identified and developed partnerships for vertical portal (AutoDesk 1999)
Defined services and business models for a project-hosting portal

* Managed a Global IP Backbone (GlobalOne 1998)
Developed business cases to support service expansion and improvements

* Launched e-commerce service for electronic publisher (SilverPlatter 1997)
80% of business was generated from new customers

* Oversaw deployment of internet services worldwide (SilverPlatter 1996)
Launched services in UK, Canada, Australia, Sweden and South Africa

* Launched and managed internet content service for electronic publisher (SilverPlatter 1994)
Today this service is generating around $20M

* Managed over 200 individual products worldwide (SilverPlatter 1993)
Forecasted global revenues with 98% accuracy

DETAILED PROFESSIONAL EXPERIENCE

* SENIOR PRODUCT MANAGER - SOFTWARE COMPANY., WOBURN, MA (JAN 02 - PRESENT)

Company Activity
Enterprise Software Company, developing application availability tools for the Microsoft platform.

Position Overview
BizTalk Server, developed by Microsoft, is an enterprise integration server. This multi product company develops a management tool for BizTalk Server, which ensures that critical enterprise applications have high availability. Application availability is made possible by monitoring key processes as well and managing application threatening events. Version 2.0 of this product is due to be released around Q4 of this year.

Specific Accomplishments
* Managing project team, coordinating launch activities and authoring product collateral

* Undertook a usability assessment and thorough quality and performance review of the V1 product. Redefined 2.0 product capabilities and reworked product specifications. Reviewed and prioritized bugs in light of product definition and have developed road map for post 2.0

* Defined and implemented a compelling product demo that represents real enterprise scenarios, showcasing the full application management capabilities of the product. I regularly provide these demos (often via WebEx) to prospects, customers, Microsoft personnel, analysts, trade show attendees and company employees.

Technologies Utilized
* BizTalk, COM+, XML & VM Ware

* DIRECTOR PRODUCT MANAGEMENT - AMPENT, INC., SAN FRANCISCO, CA (OCT '00 - OCT '01)

Company Activity
A once traditional lease broker transitioning into a provider of automated online private labeled financing services for the capital equipment market.

Position Overview
Product managed the Capital Acceleration Platform (C.A.P.), an online solution aimed at addressing the arduous and lengthy procedures involved in traditional offline equipment financing. The CAP expedited these complex-financing procedures while providing a private labeling capability for other organizations to offer automated financing. Within 4 months of launching this platform over $2M of equipment financing applications were processed.

Specific Accomplishments
* Defined and launched the C.A.P. in March 2001. Modified original launch strategy and defined subsequent releases to support critical revenue goals.

* Key liaison for senior leadership in defining product roadmap, and orchestrating requirement gathering and prioritization activities.

* Author and illustrator of detailed specifications, product requirements documents (PRD's), and prioritized product feature-set for Engineering implementation.

* Point person in organization for product knowledge and effective resource coordination between diverse internal customers (Sales, Client Services, Financing Professionals, etc.), service organizations (Engineering, QA, etc.), and external customers/prospects.

* Provide product training and presentations to internal teams and Venture Capital Firms.

Technologies Utilized
* JAVA, JavaScript, JMS, Lutris Enhydra 3.5, SQL, Versant ODBMS, LaTeX 2.0, SOAP, PDF

* SENIOR PRODUCT MANAGER - IVENDOR, INC., SUNNYVALE, CA (JUN '99-OCT '00)

Company Activity
An ASP focused on providing a complete suite of commerce/e-tail capabilities to organizations for private labeling. Customers included Fox, ABC, CBS, Tosco, The Oscars, PBS and Star Wars.

Position Overview
Managed the team that delivered the first-generation and subsequent releases of a private label outsourced e-commerce platform. Orchestrated the myriad of components involved including web shopping features, merchant business services, payment methodologies, content management, customer support and multiple supplier integrations.

Specific Accomplishments
* Launched the iVendor service in November 1999, after leading and managing the cross-organizational team responsible for prototyping, beta testing and Version 1 definition activities.

* Responsible for the iVendor service road map. Led the development of the features and releases via Market Requirement Documents (MRD's) based on customer requests, competitive capabilities and in support of the organization vision.

* Led cross-functional teams that deployed several rapid technical initiatives in support of organizational short-term tactical requirements.

* Point person in organization for product knowledge and effective resource coordination between the diverse internal/external customers and the internal support organizations.

* Chief author in the documentation developed for a potential acquisition.

Technologies Utilized
* JAVA, JSP, JavaScript, Oracle Financials, WebLogic 5.1, HTML, SQL, Versant ODBMS 5.2, XML

* BUSINESS DEVELOPMENT MANAGER - AUTODESK, SAN RAFAEL, CA (1999)

Company Activity
The fourth largest software company in the world primarily focused on the architectural and design marketplaces.

Position Overview
Identified candidates for strategic partnering activities. Defined partnership opportunities and services, developed business models and financial forecasts for an integrated vertical portal for the architect, engineering and contractor marketplace.

Specific Accomplishments
* Identified, developed and managed relationships with strategic partners in order to offer a differentiated project collaboration tool/vertical portal for the architectural, engineering and construction (AEC) marketplace.

* Participated in the development and repositioning of the initial project extranet service, creating a complete, integrated collaborative solution for extended project teams, with a goal towards evolving into a vertical portal for the AEC community.

* Developed and delivered customer, partner and internal presentations of the pre-release service.

Technologies Utilized
* WindowsNT, ActiveX

* PRODUCT MANAGER: GLOBAL IP - GLOBALONE, RESTON, VA (1998)

Company Activity
A global communications organization jointly owned by Deutsche Telekom, France Telecom and Sprint.

Position Overview
Managed a Global Internet Product generating $140m (1998). Responsible for management and profitability of an Internet backbone. This included enhancing connectivity globally, partnering through peering relationships and introducing new and highly valued services such as web caching and global roaming

Specific Accomplishments
* Responsible for managing GlobalOne's Internet backbone (Global IP) including the global expansion and upgrade of Points of Presence. Defined and introduced new value-added services, for a product forecasted at $140M in 1998.

* Responsible for planning, directing and coordinating the implementation of new network services, such as Web caching.

* Re-positioned GIP internally to give the product greater clarity, expediting its launch to the marketplace via the worldwide sales and distribution organization.

* Analyzed several European Business Units and introduced competitive pricing, with planned net income gains of 5-10% above forecast.

* DIRECTOR, INTERNET SERVICES
* DIRECTOR, NEW TECHNOLOGY PROGRAMS
* BUSINESS DEVELOPMENT MANAGER
* PRODUCT MANAGER - GLOBAL - SILVERPLATTER INFORMATION, INC., (LONDON & BOSTON) )

Company Activity
A leading provider of electronic reference information to professionals and research institutions worldwide.

Multi-position Highlights
* Directed and managed SilverPlatter's U.S. Internet service, responsible for recruiting, managing and leading a dedicated Internet division, including product management, technical project management, and Web development staff.

* Led development of a global e-commerce solution from conception through product launch, including product definition, evaluation and selection of technology solutions, management of internal and external development teams, formulation of pricing strategy and market positioning. One year after launch more than 80% of the business generated was new revenue for this organization.

* Articulated and communicated SilverPlatter's Internet business strategy to internal and external customers, technology partners and information industry. Invited speaker at industry events.

* Responsible for wide scale definition and roll out of international variations of SilverPlatter's US Internet Services to several regions of the world, including Canada, UK, Australia, South Africa and Sweden.

* Responsible for introducing and retiring products, as well as forecasting revenues for over 200 individual products worldwide.

Technologies Utilized
* Proprietary technologies - DXP, SPIRS, ERL

Previous Positions held at AMOCO and THE TIMES NETWORK SYSTEMS (TTNS) in London, UK.

EDUCATION

* Bachelor of Arts Business Studies, Marketing Major, South Bank University; London, UK
* Post Graduate Diploma - Chartered Institute of Marketing, UK
* Certificate of The Communication, Advertising & Marketing Foundation (CAM), UK

PROFESSIONAL TRAINING

* Leadership and Management - Sundridge Park Executive Center, UK
* Effective Presentation Skills - Decker Communications
* Project Management - Boston University
* Strategies for Managing Change - Boston University

SELECTED PERSONAL QUALITIES

* Leader
* Motivator
* Problem Solver
* Team Player
* Good Humored
* Hard Working
* Can-Do Attitude
* Decision Making


SELECTED PROFESSIONAL CAPABILITIES
* Technical Product Management
* Team Building & Staff Development
* International/Global Product Management
* Strategy Development
* Recruitment & Selection
* Effective Presentation Skills
* Release Management
* Project Management


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