| Reply to: |
| Date: |
Thursday, January 17, 2002 |
| Job Type Preferences |
Real Estate/ Property Mgt |
| Job Title |
Apartment Manger
|
| Salary Range |
|
| Position |
fulltime |
| Areas Prefer to work |
Peninsula/South Bay Area |
| Specific Location |
Peninsula/South Bay
|
Resume |
Bonnie Morales
36 Orchard Ave. #1
Redwood City, CA 94061 Home
Objective: To obtain a position in which my current skills can be utilized with further advancement.
Skills: Microsoft Word,95,97,98
Excel
Access
Microsoft Desk Top Publisher
Ten Key
IDX Data Input
ICD 9 Coding
CPT Coding
AMSI
Microsoft Power Point Presentation
Excellent customer service and communication skills.
EXPERIENCE:
February 2001 to Draeger’s Supermarket
Present Menlo Park, CA
Deli Clerk
Customer Service for Supermarket customers for purchase of deli product.
Back up short order cook.
Back up caterer.
Cashier for customer purchase.
October, 1999 to Camden Village Apartments, Sequoia Equities Property Management
January 2001 Fremont, CA 94536
Assistant Community Business Manager
Assistant Community Business Manager for 192 residential unit and 4 commercial units.
Responsible for weekly reporting to Home Office thru AMSI.
Responsible for Market Study Report, and comparison for Market Value.
Leasing Consultant, accept applications, run credit check with National Tenant
Network; follow up on Resident Verification, Employment Verification and final
approval of lease.
Prepare full move in packets for residents, including information on renter insurance, Smart Moves program, and SDR for new move in walk thru.
Post 1st of month rents, and follow up with 3-day notices for unpaid rents.
Preparation of unpaid 3 day notices to attorney.
Resident Function flyers prepared on Power Point, once a month.
Coding and paying of all invoices thru AMSI.
Pretrial and end of month close.
Responsible for all resident work orders, and closing of work orders.
Promoted October 2000, from Community Consultant to Assistant Community
Business Manager. Acting Business Manger4 months while Manager on sick
leave.
Bonnie Morales
Resume’
Page Two
November 3, 1998 to Medical Office
April 1999 San Mateo, CA 94401
Medical Receptionist
Full time receptionist for 5 Internal Medicine Physicians.
Scheduling of office visit for patients.
Input of insurance information as well as patient demographic information both
for new and old patients.
Responsible for screening of all new patient for service under the MPMG
Contracts, both for the payment security of the patient as well as guaranteed
payment to the physicians.
Preparation of exam rooms between patient, putting patients in the rooms for
Physicians.
Collection of all co-payments.
Coping of medical records as needed.
Receive and process Rx information both refills, as well as information on
new Rx’s .
Liaison between Physicians and patients through extensive notes.
Preparation of MPMG referrals for patients to specialist.
April 1995 to Brown & Toland Physician Service Organization
October 1998 San Francisco, CA 94109
Administrative Assistant
Support staff and physician advisors of Health Improvement thorough Microsoft Word Excel and Power Point Presentations, for preparation and distribution of correspondences memoranda and agendas.
Provided customer service to all Brown & Toland Member’s both for Commercial Wellness and Senior Wellness.
Assist in development of databases.
Responsible for collection, obtaining approval and follow up of purchase and check request expense reports and time sheets of Health Improvement staff and Physician advisors.
Maintained Health Net Infant car seat program, including all patient inquires and Health Plan correspondence.
Maintained reimbursement of Health Net member’s wellness courses.
Responsible for initial and follow up referral for the IEI senior program, which included correspondences with Senior Member’s, Physician’s office and outside vendor for the program.
Fill in for eligibility input when department back up.
Promoted August 1996 from Receptionist to Administrative Assistant
Bonnie Morales
Resume’
Page three
February 1993 Fashion Tech Window Coverings
To November, 1994 Portland, Oregon
Receptionist
Answered 24 incoming lines and directed calls for customer service.
Responsible for all incoming and out going faxes to include orders from
Outside vendors of the window coverings, which included the entire United
States.
Responsible for the operation of the voice mail system and any trouble shooting
Contact to vendors on back orders of stock.
Responsible for up keep on policy and procedure manual for the Human
Resource Department.
April 1987 Medtronic
To January, 1992 Emeryville,CA
Inside Sales Representative
Responsible for initial contact on well as follow up contact to patients who
were under the care of their Physical Therapy Department and Physician for the use of Durable Medical Equipment.
Duties included ordering of supplies for continued use of equipment as well billing to Health Plans for either rental or purchase of the equipment, this included numerous correspondences with Medicare and Medical billings.
Liaison between Physical Therapy Departments, Physician’s, patient and outside sales representatives.
July 1985 to Accordia Health Insurance
April 1987 San Francisco, CA
Receptionist
Answer 8 incoming lines for distribution of calls to claims examiner
representatives .
Typing of correspondences to members with regards to eligibility, and
claims payment.
Daily count of claims and distribution of claims to claims examiners.
and distribution of all incoming mail .
Responsible for all outgoing mail.
Filing and sorting of all claims and members charts.
High School Diploma
Reference available upon request
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