| Reply to: |
| Date: |
Tuesday, February 05, 2002 |
| Job Type Preferences |
Clerical/Administrative |
| Job Title |
Administrative Assistant
|
| Salary Range |
|
| Position |
fulltime, parttime |
| Areas Prefer to work |
New York City |
| Specific Location |
Baltimore/ DC
|
Resume |
Aftaan Monique White
4725 Maryknoll Rd.
Baltimore, MD 21208
410.448.3608
OBJECTIVE
To secure a lucrative and fulfilling position in a professional business environment and build upon my expertise.
EMPLOYMENT HISTORY
Metro One Telecommunications, Baltimore MD: Customer Service Operator 2001-2002
Data Entry, Handled busy call volumes, controlled consumer requests and complaints. Performance evaluations were based on customer satisfaction on a biweekly basis.
Social Security Administration, Baltimore MD: Administrative Assistant 1999-2001
Served on Executive Administration Team for Sue Davis under Disability Redesign and under Lonnie Woods for the Department of Training. Scheduled meetings and up-coming events, headed government fundraisers and committees. Utilized the applications Microsoft Excel, PowerPoint, Access, Word and Office daily. Met with and accommodated executives from Social Security Offices in other regions of the United States. Responsible for collecting data and typing the events of quarterly conventions. Assisted in the publication of official government publications ex: 2010 Redesign Process (www.ssa.gov/appc.htm).
Oak Crest Community, White Marsh MD: Human Resources Assistant 1998-1999
Responsible for collecting, transferring, storing and filing information from New Hire reports. Scheduled interviews for prospective employees. Posted information vital to current employees on procedures health benefits, tuition benefits, reimbursements and etc. Handled telephone inquiries and placement calls. Worked with facility employees on an individual basis to process their personal hire package complete with picture I.D., confidential records and job analysis. Frequently used Microsoft Excel, Word, and Office.
University of Maryland Hospital, Baltimore MD: Intern Unit Clerk 1997
Responsible for entering confidential information on new admissions. Directed doctors, nurses and visitors to resident patients’ rooms or files. Scheduled appointments for patients in other areas of the hospital. Mastered hospital database for compiling vital information on patient records. Directed telephone calls throughout corridor. Stocked equipment for patient procedures.
EDUCATION
Major in Business Management, Coppin State College: GPA 3.4, Graduation date 2003
Currently completing my junior year of study. Have successfully completed courses in Marketing, Accounting, Computer Applications, and Computer Literacy. Member of Student Government Association. and FBLA (Future Business Leaders of America).
SKILLS
Excellent Business Etiquette, Type 40 WPM, fluent in Microsoft Applications: Excel, Word, PowerPoint, Access, and Office. Professional Team Player demeanor, Self-Starter willing to go the extra-mile, and also willing and able to learn.
INTERESTS
Travel: People to People Student Ambassador Program 1996
Was nominated to become a representative of the United States to meet government officials abroad. Traveled to Spain, Germany, France and Switzerland.
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